Ardent Well being Products and services introduced that it suffered a ransomware assault at the morning of Nov. 23, 2023. Nashville-based Ardent stated it proactively took its community offline, postponing all person get admission to to its IT packages, together with company servers, Epic tool, web and scientific techniques.
Thru its subsidiaries, for-profit Ardent owns and operates 30 hospitals and greater than 200 websites of care with greater than 1,400 aligned suppliers in six states.
Ardent stated it has reported this tournament to legislation enforcement and retained third-party forensic and risk intelligence advisors. “Along with digital coverage procedures already in position, Ardent has additionally carried out additional info generation safety protocols and is operating with specialist cybersecurity companions to revive its data generation operations and features as temporarily as conceivable. At the moment, we can not verify the level of any affected person well being or monetary knowledge that has been compromised,” the corporate stated.
Whilst this incident has ended in brief disruption to positive sides of its scientific and fiscal operations, Ardent stresses that affected person care remains to be delivered safely and successfully in its hospitals, emergency rooms, and clinics. “In an abundance of warning, our amenities are rescheduling some non-emergent, optionally available procedures and diverting some emergency room sufferers to different house hospitals till techniques are again on-line.”
Ardent stated that MyChart and On-Call for Video Visits are briefly unavailable.
The investigation and recovery of get admission to to digital clinical data and different scientific techniques is ongoing. Ardent stated it’s nonetheless figuring out the total affect of this tournament and it’s too quickly to understand how lengthy this will likely take or what knowledge is also concerned on this incident.
Some of the impacted well being amenities are Pascack Valley Clinical Heart in Westwood, N.J., and Mountainside Clinical Heart in Montclair, N.J., that are each a part of the Hackensack Meridian Well being machine.
In step with HIPAA Magazine, 10-hospital UT Well being East Texas and Portneuf Clinical Heart in Pocatello, Idaho, had been hit by means of the assault that ended in a community outage, which put emergency rooms on divert standing.
The College of Kansas Well being Gadget St. Francis Campus additionally skilled a community outage because of the protection incident. “Our workforce is operating to evaluate the affect of this outage and repair get admission to, and we will be able to practice established downtime protocols as wanted,” a remark from the well being machine stated. “Affected person care has no longer been adversely impacted. As a precaution, our Emergency Room is these days on divert standing.”
Different Ardent subsidiaries reporting outages come with BSA Well being Gadget in Amarillo, Texas, and Lovelace Well being Gadget in New Mexico.