A couple of weeks again I shared one in all our newest buyer tales on Trident Technical Faculty. In case you overlooked that weblog, I’d counsel checking it out, however If you’re restricted on time and simply need the newest tale, then let’s speak about Puntonet. That is any other nice tale that highlights how shoppers like Puntonet are succeeding with lend a hand from CX.
Puntonet, a telecommunications and IT products and services corporate headquartered in Quito, Ecuador, collaborated with Cisco Services and products to optimize its community so subscribers had get entry to to rapid, dependable, and protected web products and services. Let’s pay attention immediately from Roberto Falconi Cardona, Leader Era Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural house however moved clear of friends and family for paintings. To reach a technical box then, he had no selection however to relocate to the place era supported the process he sought after to do.
Now, on the other hand, Puntonet, with lend a hand from Cisco Services and products, helps enlarge get entry to to high-performing networking to each companies and home shoppers all the way through Ecuador. They’re connecting the extra rural spaces in order that one day, somebody like Roberto received’t have to transport away to have get entry to to connectivity and due to this fact, paintings.
On the identical time, Puntonet has bolstered the safety of its community around the board, so operating remotely, or accomplishing monetary transactions is a lot more protected.
Cisco helped be certain the era improve went easily by way of offering chance mitigation and design overview products and services. On best of that collaboration, Cisco Services and products used to be additionally in a position to lend a hand with an awesome selection of handbook duties as a result of an over the top selection of community drawback logs. This freed up Puntonet to concentrate on technique.
I will pass on, however I urge you to learn the entire Puntonet tale, “Puntonet modernizes community to boost up enlargement” on our Buyer Tales Index . It’s a really perfect tale and an unbelievable instance of ways era, and Cisco Services and products, mix to switch the path of industrial and have an effect on how people have interaction with the arena, even out of doors a big town. It’s additionally a really perfect have a look at how somebody like Roberto is guiding era to offer extra alternatives for the following era.
Once more, we’re continuously highlighting the successes of our shoppers. For all of the most up-to-date updates, please discuss with our Buyer Tales Index – a catalog of news highlighting how Cisco products and services shoppers are reworking and innovating to power have an effect on of their organizations and the world over. Don’t fear, I’ll stay bringing you decided on ones to my weblog as neatly.
Extra importantly, if you wish to proportion your individual buyer tale, connect to us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and practice @CiscoCX on X for extra CX updates.
Don’t have a tale to inform simply but? Our staff assist you to construct it, together with your community. Simply tell us and we will be able to lend a hand have fun your luck.
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