Monday, December 11, 2023

CMS Promotes Festival, Transparency, Well being Fairness and Extra within the CY2025 Medicare Merit and Phase D Proposed Rule

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On November 6, 2023, the Facilities for Medicare and Medicaid Products and services (“CMS”) launched the contract yr 2025 proposed rule for Medicare Merit (“MA”) organizations and Phase D sponsors (the “Proposed Rule”). The Proposed Rule covers an array of regulatory subjects together with the Megastar Scores program, advertising and communications, agent and dealer reimbursement, well being fairness, twin eligible particular wishes plans (“D-SNPs”), usage control, community adequacy, and get admission to to biosimilars.

Under is a abstract of probably the most Proposed Rule’s key adjustments.

Making improvements to Get right of entry to to Behavioral Well being Care Suppliers

The Proposed Rule would enlarge MA community adequacy necessities to surround outpatient behavioral well being to be able to reinforce get admission to to behavioral well being care suppliers. As a part of its Behavioral Well being Technique, CMS targets to reinforce get admission to and high quality of psychological well being care and products and services, akin to substance use dysfunction prevention and remedy products and services. As such, CMS proposes including a facility-specialty kind known as “Outpatient Behavioral Well being” to (1) the checklist of facility-specialty sorts which can be evaluated for community adequacy requirements and (2) to the printed time and distance requirements.

MA organizations should make advantages to be had and available of their carrier spaces, together with making sure a enough community of suppliers to satisfy their enrollees’ wishes. As a result, MA organizations are topic to community adequacy necessities with quantity, time, and distance requirements for positive provider-specialty sorts and facility-specialty sorts.

The “Outpatient Behavioral Well being” facility-specialty kind can come with Marriage and Circle of relatives Therapists (“MFTs”), Psychological Well being Counselors (“MHCs”), Group Psychological Well being Facilities (“CMHCs”), Opioid Remedy Methods (“OTPs”), and sure different practitioners who incessantly furnish behavioral well being counseling or remedy products and services. The inclusion of MFTs and MHCs used to be spurred via the Consolidated Appropriations Act, 2023, which approved cost for products and services furnished via those suppliers. CMS notes “Outpatient Behavioral Well being” could be added as a facility-specialty kind, moderately than a provider-specialty kind, since the suppliers indexed above furnish behavioral well being products and services in outpatient behavioral well being settings and for consistency with the categorization of different remedy sorts (akin to bodily remedy) as facility-specialty sorts.

Moreover, CMS proposes including “Outpatient Behavioral Well being” to the checklist of strong point sorts which can be eligible to obtain a 10 p.c (10%) level credit score in opposition to the proportion of beneficiaries that are living inside of revealed time and distance requirements for positive suppliers when the plan contains a number of telehealth suppliers of that strong point kind that offer further telehealth advantages in its gotten smaller community.[1]

Particular Supplemental Advantages for the Chronically Sick (SSBCI)

The Balanced Funds Act of 2018 presented new government relating to supplemental advantages that can be presented to chronically in poor health enrollees in MA plans. A chronically in poor health enrollee is outlined as an MA member with a number of advanced power stipulations, who’s in peril for hospitalization or different antagonistic well being results, and who calls for extensive care coordination. Within the Proposed Rule, CMS seeks to be sure that MA plans be offering suitable particular supplemental advantages for the chronically in poor health (“SSBCI”) to reinforce or handle the well being or general serve as of the ones enrollees whilst additionally guarding in opposition to the usage of MA rebate bucks for SSBCI that aren’t supported via proof. 

CMS proposes further necessities designed to assist be sure that SSBCIs presented are in truth subsidized via proof. Particularly, CMS proposes that MA organizations show via related appropriate proof that an merchandise or carrier presented as an SSBCI has an inexpensive expectation of bettering or keeping up the well being or general serve as of a chronically in poor health enrollee, and should, via the date on which they post their bids to CMS, determine a bibliography of this proof. The bibliography should be made to be had to CMS upon request. 

“Related appropriate proof” would come with massive, randomized managed trials or potential cohort research or all-or-none research with transparent effects, revealed in a peer-reviewed magazine, and in particular designed to analyze whether or not the object or carrier affects the well being or general serve as of a inhabitants, or massive systematic evaluations or meta-analyses summarizing the literature of the similar. Within the choice, “related appropriate proof” may just come with case research, federal insurance policies or reviews, inner analyses or investigations. This proposal would shift the weight from CMS to the MA group to show compliance with this same old. On this similar vein, CMS proposes to codify its authority to (1) evaluation and deny approval of an MA group’s bid if the MA group has didn’t show, by the use of related appropriate proof, that its proposed SSBCI has an inexpensive expectation of bettering or keeping up the well being or general serve as of a chronically in poor health enrollee; and (2) evaluation SSBCI choices once a year for compliance functions. 

CMS additionally seeks to offer rationalization on MA plan enrollee eligibility determinations in proposing that an MA group be required to apply its written insurance policies in keeping with goal standards for figuring out an enrollee’s eligibility for an SSBCI. Additionally, CMS is proposing to require that the MA group paperwork its denials of SSBCI moderately than its approvals to be sure that the SSBCI is being carried out in an evidence-based, non-discriminatory, and truthful way. 

The Proposed Rule units out new insurance policies to advertise transparency and give protection to beneficiaries, via updating SSBCI advertising necessities to forestall deceptive advertising comparable to those advantages to be sure that SSBCIs are simplest to be had to enrollees who meet particular eligibility standards. In doing so, CMS proposes to change and make stronger the present SSBCI disclaimer necessities MA organizations should use on every occasion SSBCI are discussed via requiring that the SSBCI disclaimer: (1) checklist the related power situation(s) the enrollee should need to be eligible for the SSBCI presented via the MA group; (2) put across that, although the enrollee has a indexed power situation, the enrollee would possibly not obtain the convenience as a result of different protection standards additionally follow; (3) be in particular font and studying tempo parameters on more than a few promoting platforms; and, (4) seem in all advertising and communications fabrics that point out SSBCI. 

Mid-12 months Enrollee Notification of To be had Supplemental Advantages

MA organizations are accepted to provide obligatory supplemental advantages, not obligatory supplemental advantages, and particular supplemental advantages for the chronically in poor health. Even though the selection of supplemental receive advantages choices has risen considerably in recent times, together with in 2023, the place $61 billion used to be directed in opposition to supplemental advantages in MA, CMS has won reviews that MA organizations have noticed low usage of those advantages via their enrollees.

Lately, there’s no particular requirement for MA organizations to habits outreach to enrollees to inspire usage of supplemental advantages, past normal care coordination necessities. CMS has expressed fear that some MA organizations are basically the usage of supplemental advantages as advertising gear to influence enrollment in opposition to their plans however aren’t taking steps to be sure that enrollees are the usage of their advantages or monitoring if the supplemental advantages are bettering well being, or high quality of care results, or addressing social determinants of well being.

Accordingly, CMS proposed that starting January 1, 2026, MA organizations mail a personalised mid-year realize once a year, however now not faster than June 30 and now not later than July 31 of the plan yr to every enrollee with data referring to every supplemental receive advantages to be had right through that plan yr that the enrollee has now not accessed right through the primary six months of the yr. As well as, the notification would come with the scope of the convenience, cost-sharing, directions on the best way to get admission to the convenience, any community software data for every to be had receive advantages, and a customer support quantity to name if further assist is wanted. 

CMS believes this proposed exchange would assist beneficiaries pay attention to their plan advantages and facilitate higher decision-making and shopper selection within the MA market.

Toughen Guardrails for Agent and Dealer Repayment

Over the previous couple of years, CMS has issued new rules and subregulatory steering supposed to handle abusive advertising practices via 3rd birthday party advertising organizations (“TPMOs”) that promote MA and Phase D plans. Please check with our January 5, 2023, November 4, 2022 and Would possibly 16, 2022 weblog posts for more info. None of those adjustments addressed how MA organizations and Phase D sponsors compensate brokers, agents and different TPMOs. Below present rules, plans would possibly pay preliminary and renewal commissions as much as the truthful marketplace worth (“FMV”) quantities once a year established via CMS. As well as, plans would possibly make administrative bills to TPMOs for products and services instead of the enrollment of beneficiaries (e.g., coaching, customer support, agent recruitment, operational overhead, or help with crowning glory of well being possibility tests) only if such bills don’t exceed the worth of the ones products and services on the market. In any case, plans would possibly reimburse TPMOs for bills incurred in advertising actions.

Within the Proposed Rule, CMS seeks to in most cases limit contract phrases between MA organizations, Phase D sponsors and TPMOs that can intrude with the agent’s or dealer’s talent to objectively counsel the plan this is absolute best adapted to the beneficiary’s wishes. CMS proposes to set a unmarried reimbursement price for all plans, discontinue the allowance of separate administrative bills, and revise the scope of things and products and services integrated inside of agent and dealer reimbursement. Thus, starting in 2025, the FMV could be larger to account for administrative bills integrated underneath the reimbursement price, starting at $31 and up to date once a year. For next years, FMV could be calculated via including the present yr FMV and the product of the present yr FMV and MA enlargement proportion for elderly and disabled beneficiaries, which is revealed for every yr in the once a year price announcement.

Annual Well being Fairness Research of Usage Control Insurance policies and Procedures

After receiving enter from Medicare beneficiaries, affected person teams, shopper advocates, and suppliers that the usage of prior authorization (“PA”) as a usage control (“UM”) follow in MA can create a barrier for sufferers who want to get admission to medically important care, CMS is proposing to modify the composition and duties of the UM committee. The UM committee used to be established in April 2023 within the 2024 Medicare Merit and Phase D Ultimate Rule (CMS-4201-F). If finalized, the adjustments would cross into impact on January 1, 2025, and come with:

  1. The addition of a minimum of one member with experience in well being fairness to the UM committee; and
  2. The status quo of an annual well being fairness research on the usage of PA.

The research would in particular read about the have an effect on of PAs on the plan point on enrollees who obtain the low-income subsidy, who’re dually eligible for Medicare and Medicaid, or who’ve a incapacity and evaluate that have an effect on with the have an effect on of PAs on those that aren’t in the ones classes. And, so as to take action, the next metrics could be integrated within the research and aggregated for all pieces and products and services: the proportion of same old PA requests that had been licensed; the proportion of same old PA requests that had been denied; the proportion of same old PA requests that had been licensed after attraction; the proportion of PA requests for which the time frame for evaluation used to be prolonged, and the request used to be licensed; the proportion of expedited PA requests that had been licensed; the proportion of expedited PA requests that had been denied; moderate and median time that elapsed between the submission of a request and a resolution via the MA plan, for same old PA; and the typical and median time that elapsed between the submission of a request and a choice via the MA plan for expedited PA. Upon crowning glory of the research, the well being fairness member of the UM committee should approve the overall record of the research previous to the research being posted at the plan’s publicly to be had web site.

This proposal follows analysis appearing that the usage of PAs would possibly disproportionately have an effect on people who were traditionally underserved, marginalized, and adversely suffering from continual poverty and inequality. The proposal additionally follows analysis that twin eligibility for Medicare and Medicaid is likely one of the maximum influential predictors of deficient well being results and that incapacity could also be the most important possibility issue connected to well being results. The proposal is purposefully in step with the primary pillar of the present CMS Strategic Plan, which is to advance well being fairness via addressing the well being disparities that underlie the well being device in the USA.

CMS seeks touch upon whether or not further populations will have to be thought to be within the well being fairness research, which populations will have to be thought to be within the well being fairness research, if well being fairness experience will have to be extra exactly outlined, and the way well being fairness experience will have to be outlined. The Proposed Rule defines well being fairness experience as “instructional levels or credentials with an emphasis on well being fairness, enjoy undertaking research figuring out disparities among other inhabitants teams, enjoy main organization-wide insurance policies, systems, or products and services to reach well being fairness, or enjoy main advocacy efforts to reach well being fairness.” CMS moreover seeks touch upon whether or not any particular pieces or products and services, or teams of things or products and services will have to be disaggregated in the once a year well being fairness research for long run proposal construction.

Amendments to Phase C and Phase D Reporting Necessities

CMS would solidify its authority to assemble data from MA organizations and Phase D sponsors. CMS proposes to amend 42 C.F.R. §§ 422.516(a)(2) and 423.514(a)(2) in order that the reporting necessities imposed upon MA organizations and Phase D Plan sponsors come with procedures in relation to protection, usage (within the mixture and on the beneficiary point), and the movements required of beneficiaries to procure coated products and services or pieces. Additional, the revised rules would explain that the MA reporting necessities don’t inherently exclude statistics from being reported underneath § 422.516(a). CMS emphases that that is in keeping with the Biden-Harris Management’s effort to improve transparency and knowledge in Phase C and Phase D plans.

Toughen Enrollees’ Proper to Attraction an MA Group’s Resolution to Terminate Protection for Non-Clinic Supplier Products and services

The Proposed Rule takes a number of key steps to align positive attraction rights afforded to MA enrollees with the ones to be had to conventional Medicare enrollees. Particularly, MA enrollees experience an attraction proper which is in most cases prompted when the MA group delivers a Realize of Medicare Non-Protection (“NOMNC”) in relation to positive non-hospital service products and services, together with products and services in a house well being company, professional nursing facility, or a complete outpatient rehabilitation facility.[2] A NOMNC ordinarily outlines the attraction procedure in addition to a cut-off date during which an enrollee will have to post his/her attraction.[3]

Considerably, each conventional Medicare and MA enrollees have the fitting to a fast-track attraction via an Impartial Evaluate Entity (“IRE”).[4] The High quality Development Group (“QIO”) ordinarily fills the position of an IRE, however the place an enrollee fails to post an attraction via the cut-off date set forth within the NOMNC, MA enrollees forfeit their proper to a fast-track attraction with the QIO however would possibly attraction to the MA group itself, while conventional Medicare enrollees retain the fitting to post an premature attraction to the QIO.[5]

The Proposed Rule would higher align the ones QIO get admission to rights via permitting MA enrollees get admission to to the fast-track attraction procedure supplied in the course of the QIO even the place the attraction is premature. No longer simplest would MA enrollees have get admission to to the fast-track, however the QIO would additionally think duty for the evaluation of the ones appeals via changing the MA group’s present evaluation position.

One by one, the Proposed Rule would do away with the automated forfeiture of an MA enrollee’s proper to attraction a termination of non-hospital service products and services which is ordinarily prompted the place the enrollee leaves a facility or in a different way ends the products and services at factor previous to the attraction cut-off date set forth within the NOMNC.[6] Traditionally, conventional Medicare enrollees have retained the fitting to attraction to the QIO without reference to whether or not the products and services ended previous to a cut-off date set forth in an NOMNC.

Further Adjustments to an Authorized Formulary—Substituting Biosimilar Organic Merchandise

The Proposed Rule builds on segment III.Q, “Adjustments to an Authorized Formulary” of CMS’ December 2022 proposed rule, and introduces changes that let extra flexibility for beneficiaries in the price and accessibility of drug merchandise to be had underneath their Phase D plans. With CMS’ proposed adjustments, Phase D plans would have the ability to expedite the method of substituting lower price biosimilar organic merchandise for his or her reference merchandise offering enrollees with larger accessibility to biosimilar organic and generic medication that are frequently more economical whilst being similarly efficient as their reference product counterpoint. Within the Proposed Rule, CMS builds on its proposals within the December 2022 proposed rule and expands the class of “interchangeable organic merchandise” to incorporate a broader class of “biosimilar organic merchandise” for reference merchandise and deal with such substitutions of drug merchandise as “upkeep adjustments.” Functionally, which means that the sort of substitutions to reference merchandise will follow to all enrollees following a 30-day realize length making substitutions extra reasonably priced and available to sufferers.

Lately, if a Phase D sponsor seeks to make a formulary exchange that replaces a reference product with a biosimilar organic product instead of an interchangeable organic product, the sponsor should first download specific approval from CMS and should supply 30 days advance realize to affected enrollees previous to getting rid of or in a different way converting the tiered cost-sharing standing of a Phase D drug absent positive issues that qualifies the formulary exchange for a right away substitution. Additional, although the alternative is licensed via CMS, enrollee get admission to remains to be limited because the Phase D sponsor can simplest follow the licensed exchange to enrollees who start their remedy after the efficient date of exchange, successfully combating enrollees already at the reference product from converting to the alternative biosimilar organic product via the rest of the plan yr, absent an licensed exception.

Below the Proposed Rule, Phase D Sponsors would have the ability to make formulary adjustments substituting biosimilar organic merchandise with out prior approval from CMS. In consequence, the substitution of biosimilar organic merchandise, the wider class of replace merchandise which nonetheless contains interchangeable organic merchandise, for the reference product could be a “upkeep exchange.” Of be aware is that whilst CMS encourages Phase D sponsors to offer “biosimilar merchandise” of their formulary, CMS isn’t proposing to allow Phase D sponsors to in an instant replace all “biosimilar merchandise” as now not all biosimilar organic merchandise have met the necessities to give a boost to the rapid interchangeability. Then again, as all FDA-licensed biosimilar organic merchandise should be similar to and would haven’t any clinically significant distinction from the reference product with recognize to protection and efficacy, CMS is pleased with proposing this formulary exchange. CMS additional emphasizes that in keeping with FDA’s stringent approval requirements and strict legislation of the producing requirements acceptable to each biosimilar organic merchandise and reference merchandise, healthcare suppliers and sufferers too can take convenience in figuring out that the protection and efficacy of all biosimilar organic merchandise are in step with current reference merchandise.

Additional, via categorizing this formulary exchange as a “upkeep exchange,” the substitution of a biosimilar organic product (1) would now not require prior CMS approval and (2) could be acceptable to all enrollees together with the ones already the usage of the reference product previous to the efficient date of exchange. Of be aware is that the 30-day realize length to enrollees ahead of the exchange is effectuated remains to be in position, and is now acceptable to each upkeep and non-maintenance adjustments, however even with this realize length, enrollees will in most cases have the ability to get admission to the similarly efficient, however doubtlessly extra reasonably priced, replace choices faster.

With those formulary adjustments, CMS furthers the twin intention of marketing usage of extra biosimilar organic merchandise whilst nonetheless offering enrollees with enough advance realize of such adjustments.

Expanding the Proportion of Dually Eligible Controlled Care Enrollees Who Obtain Medicare and Medicaid Products and services from the Identical Group

Dually eligible people who depend on each Medicare and Medicaid would possibly enjoy fragmented care and deficient well being results when the supply of well being products and services and management of advantages aren’t aligned. Advanced care coordination has been a concern at each the state and federal point for the previous decade, with some incorporated care fashions already carried out and in use; but the selection of beneficiaries enrolled in incorporated care stays rather low. Additionally, consistent with CMS, the present enrollment and eligibility insurance policies have ended in a proliferation of poorly-integrated D-SNPs, leaving dually eligible folks vulnerable to competitive advertising techniques from brokers and agents right through the yr.

To deal with those issues, CMS proposes to:

  • Substitute the present quarterly particular enrollment length (“SEP”) with a continual, one-time-per month SEP for dually eligible folks and others enrolled within the Phase D low-income subsidy (“LIS”) program to elect a standalone prescription drug plan (PDP);
  • Create a brand new incorporated care SEP to permit dually eligible folks to elect an incorporated D-SNP on a per month foundation;
  • Restrict enrollment in positive D-SNPs to these people who also are enrolled in an affiliated Medicaid controlled care group (“MCO”); and
  • Restrict the selection of D-SNP plan receive advantages programs an MA group, its mum or dad group, or entity that stocks a mum or dad group with the MA group, can be offering in the similar carrier house as an affiliated Medicaid MCO.

In step with CMS, those adjustments would building up the proportion of dually eligible enrollees who’re in plans which can be additionally gotten smaller to hide Medicaid advantages, thereby increasing get admission to to incorporated fabrics, unified attraction processes throughout Medicare and Medicaid, and persevered Medicare products and services right through an attraction. Moreover, those insurance policies advance the targets of President Biden’s Festival Council and Government Order signed in July 2021 via empowering beneficiary selection and adorning get admission to to a powerful set of Medicare protection choices for low-income beneficiaries.

Lately, the Biden Management, via CMS, has sought to streamline the supply of products and services between Medicare and Medicaid via ramping up D-SNP program necessities to be able to advertise fairness in protection and supply much-needed give a boost to to the dual-eligible inhabitants navigating those advanced scientific help systems. Then again, the MA market comprises a definite class of plans, colloquially known as “D-SNP look-alike” plans,[7] that are designed in particular to draw dual-eligible beneficiaries, however supply a decrease point of coverage to enrollees, as those normal enrollment plans aren’t topic to CMS’ D-SNP rules. Particularly, D-SNP look-alike plans aren’t required to conform to the D-SNP type of care or Medicare-Medicaid coordination necessities, necessarily defeating the aim of CMS’ integration efforts for the dual-eligible inhabitants. Accordingly, CMS has taken measures to curb enrollment in D-SNP look-alike plans. For instance, in 2021, CMS carried out an initiative to transition enrollees from D-SNP look-alike plans to different MA plans, together with conventional D-SNP plans.[8] Particularly, underneath current rules, CMS does now not contract with and won’t renew the contract of a D-SNP look-alike through which dually eligible enrollees account for 8 p.c (80%) or extra of overall enrollment. The Proposed Rule would decrease the D-SNP look-alike threshold from 80 p.c (80%) to seventy p.c (70%) in 2025 and to sixty p.c (60%) in 2026. In step with CMS, the proposal “would assist to handle the ongoing proliferation of MA plans which can be serving top percentages of dually eligible folks with out assembly the necessities to be a D-SNP.”[9]

Moreover, the Proposed Rule purports to reinforce cost-sharing protections for people enrolled in conventional D-SNP plans. The Proposed Rule would restrict out-of-network charge sharing for D-SNP most popular service organizations (“PPOs”) for particular products and services with the purpose of decreasing cost-shifting to Medicaid, expanding bills to protection web suppliers, increasing get admission to to suppliers at massive, and protective enrollees from unaffordable charge of care.[10]

Standardize the Medicare Merit (MA) Chance Adjustment Information Validation Appeals Procedure

Following the much-anticipated unencumber of the Medicare Merit possibility adjustment knowledge validation (“RADV”) audit ultimate rule, CMS proposes adjustments to the RADV audit attraction rules to “cope with gaps and operational constraints” and to “standardize and simplify the RADV appeals procedure for CMS and MA organizations”. Particularly, the Proposed Rule will require MA organizations to exhaust all 3 ranges of attraction (i.e., reconsideration, listening to officer, and CMS Administrator) for scientific report evaluation determinations ahead of starting the cost error calculation appeals procedure. This could be certain that adjudication of scientific report evaluation determinations are ultimate ahead of a recalculation of the cost error is finished and topic to attraction. CMS believes this rationalization is important as a result of RADV cost error calculations are immediately founded upon the results of scientific report evaluation determinations.

Amongst different RADV attraction adjustments, CMS will require that an MA group’s request for scientific report evaluation resolution reconsideration should specify any and all audited HCCs from an audit record that the MA group needs to dispute. The intent of this revision is to allow an MA group to post just one scientific report evaluation resolution reconsideration request consistent with audited contract, which incorporates all disputed audited HCCs, for the reason that the result of all audited HCCs for a given audited contract are communicated as a part of a unmarried audit record.

Appeals of High quality Bonus Cost Determinations

Current rules supply MA organizations with a two-level administrative procedure for the attraction of CMS high quality bonus cost determinations: reconsideration and casual listening to. CMS proposes to give you the CMS Administrator the chance to study and adjust the listening to officer’s resolution inside of 10 industry days of its issuance. If the Administrator does now not evaluation and factor a choice inside of 10 industry days, the listening to officer’s resolution is ultimate and binding. If the Administrator evaluations and modifies the listening to officer’s resolution, a brand new resolution shall be issued as directed via the Administrator.

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Feedback are due via January 5, 2024

FOOTNOTES

[1] See 42 C.F.R. § 422.116(d)(5).

[2] 42 C.F.R. § 422.626.

[3] 42 C.F.R. § 422.624.

[4] 42 C.F.R. § 422.626; 42 C.F.R.§ 405.1200, et seq.

[5] 42 C.F.R. § 422.626; 42 C.F.R.§ 405.1202, et seq.

[6] 42 C.F.R. § 422.626(a)(3).

[7] CMS identifies D-SNP look-alike plans as the ones normal enrollment plans who club is composed of greater than 80 p.c (80%) twin eligible beneficiaries. See Twin Eligible Particular Wishes Plan (D-SNP) “Glance-Alike” Transitions for Contract 12 months (CY) 2021, Ctrs. for Medicare & Medicaid Servs. (June 8, 2020).

[8] See Twin Eligible Particular Wishes Plan “Glance-Alike” Transitions for Contract 12 months 2022, Ctrs. for Medicare & Medicaid Servs. (Would possibly 18, 2021).

[9] See Truth Sheet on Proposed Rule, Ctrs. for Medicare & Medicaid Servs. (Nov. 6, 2023).

[10] See identification.

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