We listen you loud and transparent! You requested us to simplify our equipment much more, provide you with extra flexibility, reinforce get admission to to APIs and our Technical Help Middle (TAC), and create alternatives so that you can upload specialised worth – particularly as we transition to a tool and as-a-service paradigm.
You ask, and we paintings arduous to ship!
Cisco Spouse Complicated Beef up
Cisco Spouse Complicated Beef up will permit Controlled Products and services Suppliers (MSPs) to ship premium-level make stronger with the additional benefit of guided get admission to to API integrations that construct on MSPs’ personal person present products and services.
Spouse Complicated Beef up is a provider that strikes Cisco companions who’re that specialize in a controlled products and services path to marketplace from analog to true-digital make stronger.
With well timed, scalable computerized syncing on all circumstances, Spouse Complicated Beef up gives fast electronic mirroring of all downside tickets opened through the spouse and quicker, prioritized get admission to to mavens in Cisco’s TAC – an international group that gives around-the-clock, award-winning technical make stronger products and services on-line and over the telephone.
This answer permits MSPs to have quicker get admission to to the proper sources inside of Cisco TAC, get admission to to Cisco automation and AI by means of the smart-bonded electronic interface, and leverage APIs (which give insights and telemetry) with a view to create new differentiated products and services in a brand new outcome-based provider type.
Cisco Lifecycle Benefit / PX Cloud Integration
We’re integrating Cisco Lifecycle Benefit into Cisco PX Cloud, to cut back what number of equipment companions wish to have a complete view of a buyer’s lifecycle knowledge via a unmarried pane of glass.
300 plus companions who have already got Cisco PX Cloud get admission to now be able to take a look at Cisco Lifecycle Benefit knowledge, gaining access to the similar knowledge by means of the cloud to digitally scale.
Via this integration, companions will be capable to get admission to Cisco a co-branded electronic buyer engagement.
I’m happy with how a long way our workforce has are available in responding in your requests – and as at all times, there’s extra to return to set you up for good fortune – so we recognize your persisted comments. As a result of we’re better in combination!