Friday, June 2, 2023

Patricia Pichardo on what introduced her to HealthSherpa, her hobby for activism and social affect, and what her conventional day looks as if


HealthSherpa strongly believes in growing inclusive, equitable areas, which construct consider, admire and a way of belonging which can be important to our tradition and paintings. We’re excited to characteristic our colleagues and listen to extra about their reviews at HealthSherpa, from their first touchpoints all of the means as much as their tenure and enlargement. On this submit, pay attention from Vice President of Product Control Patricia Pichardo, who opens up about why she stated sure to HealthSherpa, her private adventure to mission-driven paintings, and what her day by day looks as if.


I’ve been at HealthSherpa for just about 2 months now. There used to be an acquisition at my closing corporation, and it resulted in a large number of exchange; it opened my eyes to exterior alternatives. I began getting pinged so much by way of recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor without delay ahead of HealthSherpa; however ahead of that, I’d labored in a mission-driven setting, and I truly ignored that challenge connectivity. 

So after I began exploring new alternatives, what truly made HealthSherpa stand out used to be the challenge, and the chance to do what I do professionally to usher some just right into the arena.


In my view, when Typhoon Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it truly awoke one thing within me. With pals and different volunteers, we have been ready to take action a lot – we helped other folks get out of the Island, helped feed kids who have been going with out meals, helped other folks get get entry to to elementary wishes. 

After this enjoy, I began fascinated about different problems that weren’t essentially without delay impacting one thing that I used to be just about. So when Sarah (Ahn, Senior Recruiter) reached out to me about this position at HealthSherpa, it felt like a complete are compatible for me. How would I recover if I were given unwell, and I didn’t have good enough insurance coverage? That could be a actual factor, an actual drawback. And HealthSherpa is fixing it – and it’s a winning corporation, with a dedication to variety, fairness and inclusion. It used to be a complete no-brainer to mention sure to speak about this position.


There have been a couple of issues that stood out to me:

  • The human contact. I’d labored with just right recruiters ahead of, however at HealthSherpa, it wasn’t simply the recruiter. Sarah offered me to the following individual, who introduced the similar nice contact and humanity to the method. It used to be transparent that the recruiter and the hiring supervisor shared the similar values, and that there used to be transparent purpose informing the method. 
  • The candor. Sarah and all the other folks at the interview workforce have been very candid with me about what the actual issues have been, the actual wishes have been, and what the real fact at HealthSherpa gave the look of.
  • The consider. The workforce depended on every different in an overly implicit means. Later within the procedure, I were given to fulfill a few of my teammates, friends and direct experiences. The conversations felt natural and authentic with the workforce as smartly. It didn’t really feel just like the workforce used to be being avoided the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned a large number of consider within the workforce, too – and from the conversations, it felt transparent that the consider existed in each instructions.

So, no longer most effective are they human, and candid, however they consider every different. They really feel truly comfy about every different’s positions. Once I spoke to George (Leader Govt Officer), he stated that he didn’t wish to assess whether or not I’d be a just right product chief – that used to be Cat’s (Leader Product Officer) activity. He simply sought after to determine whether or not I’d be a just right are compatible for the corporate on the whole, and to supply the chance to invite questions of every other co-founder who wasn’t managing this position.


I get up within the morning and figure out no less than 3x/week ahead of beginning the day. After this, I sit down down and feature some quiet time. I spend time making plans my day, putting in place my conferences, and making sure that I’m arrange for luck for the remainder of the day. I typically have conferences after that – kind of 2-4hrs of conferences in keeping with day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc. 

It’s a super mix of collaboration, listening in, and asking the suitable questions and ensuring that we’re ready to make the suitable selections. Normally my day ends with a gathering – a 1:1 with my supervisor or an immediate document, or a company-wide assembly. I’d concept that this could really feel strange as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this truly energizing. There’s additionally such a lot to be informed – I depart the day virtually on a daily basis feeling energized and prefer I’m finding out. I depart the times very happy.


I’ve discovered that there are issues that we take as a right, that aren’t as easy as they appear. We all know about healthcare; no one is going via lifestyles without having it, with out collaborating on this device one way or the other. There’s such a lot to be informed as a shopper – and it’s odd to take into accounts this, as it’s one thing elementary, commonplace, wanted, and crucial. You will get unwell someday, and also you will inevitably want healthcare. 

So, finding out the complexities of the gap is truly vital. There are issues that you may suppose are easy and also you in finding out that they’re in reality very difficult. I’ve been drawing near a large number of this with humility, and depending at the those that I’ve been running with to lend a hand me get on board. I 100% must depend on my teammates to arrange me and dangle me up after I make errors.


I’d say two issues:

  • In case you’re fascinated about running right here, don’t consider carefully. You must undoubtedly discover alternatives with us, and practice while you see one thing which may be a just right are compatible for you.
  • For any person who isn’t so certain about HealthSherpa, for no matter explanation why – believe the place you’re and the affect you’re making the place you’re, after which believe the prospective affect it’s essential make running on one thing that may lend a hand clear up the sort of massive drawback. There’s not anything that feels higher than doing a task you revel in, and figuring out how it is going to receive advantages other folks in an enormous means.

Need to paintings with Patricia and the remainder of our extraordinary workforce? Click on
right here to discover present openings and listen to from extra teammates at HealthSherpa!


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